The Importance of Tracking in International Logistics
In the complex world of global e-commerce, shipping transparency isn't just a luxury—it's a customer expectation. VigorBuy Shipping integrates robust tracking systems to demystify the international journey of your package. By providing real-time visibility, we build trust and keep you informed every step of the way, from the initial dispatch in one country to the final delivery in another.
Step 1: Secure and Record Your Tracking Number
Upon confirmation of your order shipment, you will receive a unique tracking number. This alphanumeric code is the key to your package's journey.
- Locate It:
- Record It:
- Understanding It:
- Record It:
Step 2: Use the VigorBuy Tracking Portal
For the most seamless experience, use our integrated tracking solution:
- Log into your VigorBuy account.
- Navigate to "My Orders"
- Click the "Track Shipment"
- You will be presented with a detailed, real-time timeline of your package's status, consolidating updates from multiple carriers.
- Click the "Track Shipment"
Step 3: Interpret Carrier Updates for Full Transparency
The tracking timeline will display status updates from the logistics carriers involved. Common updates include:
| Status Update | What It Means |
|---|---|
| Shipment Information Received | The carrier has been notified and is expecting your package. |
| Departed from Origin Facility / In Transit | Your package is on its way, often moving between hubs or countries. |
| Arrived at Destination Country / Customs Clearance | A critical phase. Your package is being processed by import customs. |
| Out for Delivery | The final-mile carrier has your package and will deliver it today. |
| Delivered | The shipment has been successfully received at the destination. |
Monitoring these updates helps you anticipate delivery and understand any potential delays, especially during customs processing.
Pro Tips for a Smooth Tracking Experience
Enable Notifications
Opt-in for SMS or email alerts within your VigorBuy account to receive automatic updates at key milestones.
Understand Customs Delays
International packages must clear customs. "Held in Customs" is a common status; delays here are usually temporary and resolved by local authorities.
Use Carrier Direct Websites
For highly detailed scans, you can also copy your tracking number and enter it directly on the final-mile carrier's website (e.g., DHL, FedEx, USPS).